FREE Insect Identification Service From British Bug Control

Our first job (and responsibility to you) is to identify the insect(s) involved. From there we can look to work out why they are there, what’s attracting them, what their food source is and come up with the most appropriate LONG TERM eradication plan.

If it’s possible to supply us with a good quality photographic image or video, this process can be completed by emailing us at info@cimexine.com. We can usually get back to you within two working days and advise accordingly.

However we do understand that sometimes it’s very hard to get a good image or video. Either the insect or evidence is too small, or you may not be able to take a good enough, clear enough picture or video.

That’s okay – just fill out or download the form below and send it in with actual samples of the insect or evidence, or both.

Our qualified technicians will then be able to carry out a free-of-charge identification service and get back to you with the appropriate advice (don’t forget to provide your name, email address, phone number and post code).

Sometimes there is still a need to send the samples away for identification. Should this be necessary this does incur a cost, but we will talk to you first before proceeding.

We are full members of the British Pest Control Association and have built long term relationships with some of the very best entomologists in the UK. As such we are able to offer dramatically lower rates for a deep laboratory insect or sample identification service, compared to the prices you would be charged.

NOTE:- Results can take up to five working days (although usually a lot less) and will be emailed or telephoned through. Samples will not be returned. If we need to send samples off for deeper laboratory analysis, we will contact you first.